Questions

Always prioritize by what's most important to what is less important to us to reach our goals as soon as possible.

A wildlife management agency sets hunting regulations in most states.

These agencies will have regular meetings where the public can voice their concerns and make suggestions. Hunters wishing to propose changes to the regulations should participate in these meetings or join a hunting organization that interacts with the agency.

India's largest cab aggregator Ola has partnered with Bharti Airtel to launch a range of integrated digital offerings to customers.

 As part of the partnership, Ola will integrate Airtel Payments bank to its app and Airtel will integrate Ola's mobile wallet Ola Money as a payment solution on Airtel website and MyAirtel app for mobile recharges and bill payments.

Answer A is incorrect because without satisfied customers, we do not have potential for new projects. Answer C is incorrect because the change control management process would have likely resolved this problem. Answer D is incorrect because it is the project manager's responsibility to seek communication with the customer to set realistic expectations.

When you are applying for a job at a call center you should know that there will be moments when unsatisfied customers will get angry on you. The key here is to focus on what is the purpose of the call, maintain your calmness and be polite.

As an answer to this question, you can say that you would rate your level of patience and people friendliness above average. You can back it up with an example from your personal or professional life.