Interview Questions

- The merchant submits a credit card transaction to the Payment Gateway on behalf of a customer via secure connection from a Web site, at retail, from a MOTO center or a wireless device. 

- Payment Gateway receives the secure transaction information and passes it via a secure connection to the Merchant Bank’s Processor. 

- The Merchant Bank’s Processor submits the transaction to the Credit Card Interchange (a network of financial entities that communicate to manage the processing, clearing, and settlement of credit card transactions). 

- The Credit Card Interchange routes the transaction to the customer’s Credit Card Issuer. 

- The Credit Card Issuer approves or declines the transaction based on the customer’s available funds and passes the transaction results, and if approved, the appropriate funds, back through the Credit Card Interchange. 

- The Credit Card Interchange relays the transaction results to the Merchant Bank’s Processor. 

- The Merchant Bank’s Processor relays the transaction results to Payment Gateway. 

- Payment Gateway stores the transaction results and sends them to the customer and/or the merchant. This communication process averages three seconds or less. 

- The Credit Card Interchange passes the appropriate funds for the transaction to the Merchant’s Bank, which then deposits funds into the merchant’s bank account. The funds are typically deposited into your primary bank account within two to four business days.

There are number of technical reasons numbers of companies are planning to implement SAP. It’s highly configurable, highly secure data handling, min data redundancy, max data consistency, you can capitalize on economics of sales like purchasing, tight integration-cross function.

Tips :

Make your answer relevant to the specific nursing job. For example common qualities required for successful performance as an ER Nurse include adaptability, resilience, critical thinking, organization and planning, emotional stability and high stress tolerance.

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

 Don’t take it to heart : Mind, the client is not angry with you, they are displeased with the work of your product or for showing the quality of service that you provide. Your personal emotions are beside the factor.

  Find a solution: Once you understand why the purchaser is unhappy, it is time to provide a solution. Ask him what he feels should be completed or put forward your own truthful and realistic solution to the problem. In maximum cases, that’s all the customer is searching out —and may bring about  providing some degree of satisfaction.

Sample Answers :

(i) I Know that not every day will be the same. So I recognize that changes in priority are a normal daily occurance and that i must be able to provide my care based on priorities.

(ii) Well at times I may get upset, but I understand by now these things happen, especially in the medical field.