Interview Questions

A crossed cheque indicates the amount should be deposited into the payees account and cannot be cashed by the bank over the counter. Here in the image, number#2, you can see two cross-lines on the left side corner of the cheque that indicates crossed cheque.

Cloud computing is a metaphor used for internet. It provides on-demand access to virtualized IT resources that can be shared by others or subscribed by you. It provides an easy way to provide configurable resources by taking it from a shared pool. The pool consists of networks, servers, storage, applications and services.

1. Zero infrastructure investment : Cloud architecture provide user to build large scale system with full hardware, machines, routers, backup and other components. So, it reduces the startup cost of the business. 

2. Just-in-time Infrastructure : It is very important to scale the infrastructure as the demand rises. This can be done by taking cloud architecture and developing the application in the cloud with dynamic capacity management. 

3. More efficient resource utilization : Cloud architecture provides users to use their hardware and resource more efficiently and utilize it in a better way. This can be done only by applications request and relinquish resources only when it is needed (on-demand).

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

3 way matching is to compare three documents i.e., 

1. Purchase order

2. Receipt of Items/Packing slip 

3. Invoice. 

For example, if we Order for 50 Items in purchase order and received 40 Items only instead of 50 items. But we received invoice for 50 items. After comparing the three documents we pay for only 40 Items..

All those activities which have been planned out by the marketing department must be tried out in the market several times in order to be able to conclude if such activities are worthwhile or not. Such activities may be repeated several times over a period say six months or a year in order to be able to decide whether to stick to them or replace them with other better alternatives. Monitoring and controlling the marketing activities entails keeping proper records of the various activities and tracking them time and again particularly when it comes to the media, when to promote the product, cost factor, reach or the number of persons towards whom the promotions have been targeted, responses generated, sales generation and return on sales

EFT-Electronic Funds Transfer is basically batch of payments are transferring from one bank to another bank with specified time lines.  EFT payments are also called as BACS if it is UK, ACH in US for domestic payments.  Foreign payments are called as SWIFT payments.

WIRE: Wire can be used to release payments for local or international, Different countries will be named in different ways viz., CHAPS for Local Payments made in UK, WIRE for all international payments made from UK and Local & foreign payments made in all other countries

A Treasury Bill (known as T-Bill) is an instrument of money market, used to finance short term requirements of Government of a country. A T-Bill is issued at a rate lower than the Face value, and redeemed at Face value on maturity, this difference is the rate of interest on T-Bill. This rate of interest is called Risk free Rate of the country.