Certification Questions

Q:

Why are CPM, GERT, and PERT not considered sufficient to create a project schedule?

A) All three are tools and techniques of schedule development, not the actual schedule B) As mathemetical analysis tools, they simply provide the dates that are posible, and do not consider resource pool limitations
C) They are sufficient. Each calculates early and late start and finish dates for each activity D) They are Monte Carlo techniques used to provide what-if analysis for adverse external factors on a project
 
Answer & Explanation Answer: B) As mathemetical analysis tools, they simply provide the dates that are posible, and do not consider resource pool limitations

Explanation:

Answer A is tempting because it is true by definition, but Answer B is correct because it properly answers the question, in that these techniques do not take into account resource pool constraints. Answer C is incorrect because it provides possible early and late start and finish dates, but not the actual schedules. Answer D is incorrect because none of the the three are simulation techniques. 

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Filed Under: PMP Certification

5 11090
Q:

 The main objective of Availability Management is?

A) To monitor and report availability of services and components B) To guarantee availability levels for services and components
C) To ensure that all targets in Service Level Agreements (SLAs) are met D) To ensure that service availability matches or exceeds the agreed needs of the business
 
Answer & Explanation Answer: D) To ensure that service availability matches or exceeds the agreed needs of the business

Explanation:
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Filed Under: ITIL Certification

2 10594
Q:

Ambiguous jurisdiction is more common in a functional or weak matrix organization than a strong matrix or projectized organization. Why?

A) Projectized organizations tend to be large in size B) Conflict between a functional manager and a project manager is more common in a functional or weak matrix
C) Legal issues are more frequent in a functional or weak matrix organization D) Projectized and strong matrix organizations are the best companies for a project manager to work for due to less ambiguity in scope development.
 
Answer & Explanation Answer: B) Conflict between a functional manager and a project manager is more common in a functional or weak matrix

Explanation:

Answer A is incorect because it is not a correct statement and has nothing to do with ambiguous jurisdiction. Answer C is incorrect because ambiguous jurisdiction is not related to legal issues at a company. Answer D is incorrect because the statement is incorrect and is not related to ambiguous jurisdiction.

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Filed Under: PMP Certification

3 10325
Q:

The spell check module of a word-processing software package contains a number of errors. The Development department has corrected these errors in a new version. Which process is responsible for ensuring this updated version is tested?

A) Configuration Management B) Incident Management
C) Problem Management D) Release Management
 
Answer & Explanation Answer: D) Release Management

Explanation:
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Filed Under: ITIL Certification

0 10308
Q:

Which of the following is the most appropriate approach to carrying out Service Operations?

A) The internal IT view is most important as Service Operations has to monitor and manage the infrastructure B) Service Operations should maintain a balance between an internal IT view and an external business view
C) IT Operations does not take an internal or external view as they execute processes defined by Service Design D) The external business view is most important as Service Operations is the place where value is realized and the customer obtains the benefit of the services
 
Answer & Explanation Answer: B) Service Operations should maintain a balance between an internal IT view and an external business view

Explanation:
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Filed Under: ITIL Certification

1 9987
Q:

If you use either Telnet or FTP, what layer are you using to generate the data?

A) Application B) Presentation
C) Session D) Transport
 
Answer & Explanation Answer: A) Application

Explanation:

Both FTP and Telnet use TCP at the Transport layer; however, they both are Application layer protocols, so the Application layer is the best answer for this question.

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Filed Under: CCNA

1 9953
Q:

If you want to disable STP on a port connected to a server, which command would you use?

A) disable spanning-tree B) spanning-tree off
C) spanning-tree security D) spanning-tree portfast
 
Answer & Explanation Answer: D) spanning-tree portfast

Explanation:

If you have a server or other devices connected into your switch that you're totally sure won't create a switching loop if STP is disabled, you can use something called portfast on these ports. Using it means the port won't spend the usual 50 seconds to come up while STP is converging.

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Filed Under: CCNA

2 9884
Q:

A benefit of using Service Design tools is?

A) To help ensure that events are detected as quickly as possible B) To help ensure that standards and conventions are followed
C) To help enable different applications to work together D) To help implement architectures that support the business strategy
 
Answer & Explanation Answer: B) To help ensure that standards and conventions are followed

Explanation:
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Filed Under: ITIL Certification

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