Certification Questions

Q:

How does an organization use Resources and Capabilities in creating value?

A) They are used to create value in the form of goods and services B) They are used to create value to the IT organization for Service Support
C) They are used to create value to the IT organization for Service Delivery D) They are used to create value in the form of output for production management
 
Answer & Explanation Answer: A) They are used to create value in the form of goods and services

Explanation:
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Filed Under: ITIL Certification

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Q:

You want to implement a mechanism that automates the IP configuration, including IP address, subnet mask, default gateway, and DNS information. Which protocol will you use to accomplish this?

A) SMTP B) SNMP
C) DHCP D) ARP
 
Answer & Explanation Answer: C) DHCP

Explanation:

Dynamic Host Configuration Protocol (DHCP) is used to provide IP information to hosts on your network. DHCP can provide a lot of information, but the most common is Ip address, subnet mask, default gateway, and DNS information.

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Filed Under: CCNA

2 13142
Q:

Proxy servers have two main purposes :

1. Improve Performance  (and)

2.  is  ______ ?

A) Transmit Request B) Decrease Requests
C) Increase Requests D) Filter Requests
 
Answer & Explanation Answer: D) Filter Requests

Explanation:
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Filed Under: IBM Certification

9 13108
Q:

Which of the following is NOT an objective of service transition ?

A) To plan and manage the capacity and resource requirements to manage a release B) To provide quality knowledge and information about services and service assets
C) To provide training and certification in project management D) To ensure that a service can be operated, managed and supported
 
Answer & Explanation Answer: C) To provide training and certification in project management

Explanation:
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Q:

What does the command confreg 0x2142 provide?

A) It is used to restart the router B) It is used to bypass the configuration in NVRAM
C) It is used to enter ROM monitor mode D) It is used to view the lost password
 
Answer & Explanation Answer: B) It is used to bypass the configuration in NVRAM

Explanation:

The default configuration setting is 0x2102, which tells the router to load the IOS from flash and the configuration from NVRAM. 0x2142 tells the router to bypass the configuration in NVRAM so that you can perform password recovery.

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Filed Under: CCNA

2 12833
Q:

Incident Management has a value to the business by?

A) Helping to control infrastructure cost of adding new technology B) Helping to align people and process for the delivery of service
C) Contributing to the reduction of impact D) Enabling users to resolve Problems
 
Answer & Explanation Answer: C) Contributing to the reduction of impact

Explanation:
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Filed Under: ITIL Certification

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Q:

Which of the following statements BEST describes the role of Communication during Service Operation?

A) Communication is a separate process that needs to be defined and executed with Service Operation B) Good communication is essential for successful Service Operation, just as it is for any other phase of the Lifecycle
C) Communication is more important in Service Operation than in any other stage of the Service Lifecycle D) Communication is defined as part of all processes and is executed in Service Operation
 
Answer & Explanation Answer: B) Good communication is essential for successful Service Operation, just as it is for any other phase of the Lifecycle

Explanation:
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Filed Under: ITIL Certification

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Q:

A router has learned three possible routes that could be used to reach a destination network. One route is from EIGRP and has a composite metric of 20684570. Another route is from OSPF with a metric of 852. The last is from RIPv2 and has a metric of 4. Which route or routes will the router install in the routing table?

A. the OSPF route
B. the EIGRP route
C. the RIPv2 route
D. all three routes
E. the OSPF and RIPv2 routes

Answer

Answer : B


Explanation :


This is one of those tricky questions just to test your knowledge of routing protocols and their administrative distance. Let’s look at the AD of popular routing protocols below:
 Routing Protocol (Source)                           AdministrativeDistance(AD)                                                             


  Directly connected                                        0


  Static Route                                                  1


  EIGRP                                                           90


  Summary Route(EIGRP)                              5


  OSPF                                                           110


  RIP                                                              120


Fom the above table, you can see that EIGRP has the lowest AD from all of the above mentioned routing protocols. So, the router will choose to use the routing protocol which has lowest Administrative Distance which in this case is B. EIGRP

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Subject: CCNA

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