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Q:

What is a KPO? What Is the difference between call center and a KPO?

Answer

KPO stands for Knowledge Process Outsourcing. It is a subset of call centers. The ways in which a KPO differs from a call center are :


1. In KPO knowledge and information related work is carried out.


2. Staff requirement is for highly skilled people.


3. Is mainly related to support and not sales.


4. Carries out works mainly for research and analysis process besides support.

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Subject: Call Center

5 7961
Q:

In which country Aztec civilization was originated ?

A) Greece B) USA
C) Mexico D) Egypt
 
Answer & Explanation Answer: C) Mexico

Explanation:
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Filed Under: World History

25 7960
Q:

What value should come in place of the question mark (?) in the following question?

325-122+75=?2-68

A) 18 B) 324
C) 18 D) 3242
 
Answer & Explanation Answer: C) 18

Explanation:

?2 = 325 – 144 + 75 + 68
= 468 – 144 = 324
(?) = 18,-18

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Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: Bank Exams , GATE

0 7957
Q:

Select the antonym of

to spurn

A) to accept B) to flout
C) to scorn D) to rebuff
 
Answer & Explanation Answer: A) to accept

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 7956
Q:

Choose the antonym of

 

stun

 

A) petrify B) calm
C) flabbergast D) stupefy
 
Answer & Explanation Answer: B) calm

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 7953
Q:

Improve the bracketed part of the sentence.

The pilgrim (lain) in the shade of the tree.

 

A) lied B) laid
C) lay D) no improvement
 
Answer & Explanation Answer: C) lay

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 7952
Q:

Bootstrapping is also known as

A) hot boot B) cold-hot boot
C) cold boot D) quick boot
 
Answer & Explanation Answer: C) cold boot

Explanation:

Bootstrapping is a term used in business to refer to the process of using only existing resources, such as personal savings, personal computing equipment, and garage space, to start and grow a company.

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Filed Under: Computer
Exam Prep: Bank Exams

13 7951
Q:

The program that is responsible for loading the operating system into RAM is the _______.

A) BIOS B) Bootstrap Program
C) Drive- Driver D) Supervisor Program
 
Answer & Explanation Answer: B) Bootstrap Program

Explanation:

The program that is responsible for loading the operating system into RAM is the bootstrap Loader program.

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Filed Under: Operating Systems
Exam Prep: Bank Exams

9 7946