Questions

Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

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Subject: Call Center

7 4909
Q:

Which compound matches the IR Spectrum?

Which_compound_matches_the_IR_Spectrum11562648897.png image

A) 3 – Hexanol B) Trans – 4 – Octene
C) 1, 5 – Hexadiene D) None of the above
 
Answer & Explanation Answer: C) 1, 5 – Hexadiene

Explanation:

Infrared spectroscopy involves the interaction of infrared radiation with matter. It is used by chemists to determine functional groups in molecules. IR Spectroscopy measures the vibrations of atoms, and based on this it is possible to determine the functional groups.

Here in the given spectrum, there is no alcohol stretch present in the spectrum. There is no vinyl bending present in the spectrum.
 

Hence, both options B and C are compounds that are not matching with IR spectrum. 1, 5 – Hexadiene is the compound matches the IR Spectrum.

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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

10 4909
Q:

kuchipudi belongs to which state

A) Telangana B) Tamilnadu
C) Andhra Pradesh D) Kerala
 
Answer & Explanation Answer: C) Andhra Pradesh

Explanation:

Kuchipudi is a dance-drama performance, with its roots in the ancient Hindu Sanskrit text of Natya Shastra. 

It originated in a village named Kuchipudi in the Indian state of Andhra Pradesh. Kuchipudi is also known as Kuchelapuram or Kuchilapuri in Krishna district of Andhra Pradesh.

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Filed Under: Indian Culture
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

28 4907
Q:

The first battle of Panipat (1526) was fought between

A) Akbar and Hemu B) Babur and Rana Sanga
C) Ibrahim Lodhi and Babur D) Prithviraj Chauhan and Mohd Gauri
 
Answer & Explanation Answer: C) Ibrahim Lodhi and Babur

Explanation:
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Filed Under: Indian History

13 4906
Q:

Amarbel is an example of

A) parasite B) host
C) autotroph D) saprotroph
 
Answer & Explanation Answer: A) parasite

Explanation:

Amarbel is an example of parasite.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

8 4905
Q:

Which one of the following industries is the biggest consumer of water in India?

 

A) Engineering B) Paper and pulp
C) Taxtiles D) Thermal power
 
Answer & Explanation Answer: D) Thermal power

Explanation:
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Filed Under: General Science
Exam Prep: Bank Exams

3 4902
Q:

Who Said 'Go Back To Nature'?

A) Rousseau B) Dayananda Saraswathi
C) Vivekanandan D) Martin Luther
 
Answer & Explanation Answer: A) Rousseau

Explanation:
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Filed Under: Indian History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

6 4901
Q:

Which one of the following rivers has a cuspate delta?

A) Mississippi B) Niger
C) Nile D) Tiber
 
Answer & Explanation Answer: D) Tiber

Explanation:
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Filed Under: World Geography

10 4899