Questions

Communication by touch is called Haptics communication and the study of this is called as Haptics.

It is located in Vienna

Richard is using an estimate based on a project very similar to to his own with staff he will be using.  Answer A is incorrect because perametric modeling involves using a mathematical model to predict costs, such as dollars per line of code. Answer C is incorrect, although close; if the development project is a common item, such as putting down new flooring, a rule -of-thumb measurement can be used, although it is less accurate. Answer D is incorrect because it is not a form of estimating, but a type of pricing.

Again, before you apply for a job to a call center you should be aware that most of the call centers cater to English speaking customers and this needs you to speak clear English without any grammatical mistakes.