Q:

What is a KPO? What Is the difference between call center and a KPO?

Answer

KPO stands for Knowledge Process Outsourcing. It is a subset of call centers. The ways in which a KPO differs from a call center are :

1. In KPO knowledge and information related work is carried out.

2. Staff requirement is for highly skilled people.

3. Is mainly related to support and not sales.

4. Carries out works mainly for research and analysis process besides support.

Workspace

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Subject: Call Center

5 7980

Q:

In which country Aztec civilization was originated ?

A) Greece	B) USA
C) Mexico	D) Egypt

Answer & Explanation Answer: C) Mexico

Explanation:

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Filed Under: World History

25 7971

Q:

Select the synonym of

deviance

A) accordance	B) compliance
C) alliance	D) aberrance

Answer & Explanation Answer: D) aberrance

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 7965

Q:

Which of the following acts both as oxidising and reducing agent?

A) nitric acid	B) ammonia
C) nitrous acid	D) nitrogen peroxide

Answer & Explanation Answer: C) nitrous acid

Explanation:

Nitrous acid act as an oxidising agent because it oxidises potassium iodide to iodine. It is also a reducing agent because it decolourises acidified potassium permanganate solution.

Nitric acid acts only as an oxidising agent

Ammonia acts only as a reducing agent

Nitrogen peroxide acts only as an oxidising agent.

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Filed Under: Chemistry

12 7944

Q:

Select the synonym of

famished

A) glut	B) jaded
C) satiated	D) starved

Answer & Explanation Answer: D) starved

Explanation:

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Filed Under: English
Exam Prep: Bank Exams , GRE , TOEFL

0 7943

Q:

What is the location of India's first elevated Urban Expressway?

A) Mumbai to Pune	B) Delhi to Gurugram
C) Chennai to Bengaluru	D) Lucknow to Allahabad

Answer & Explanation Answer: B) Delhi to Gurugram

Explanation:

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Filed Under: Indian Geography
Exam Prep: Bank Exams

1 7941

Q:

The most literate Union Territory in India is

A) Delhi	B) Lakshadweep
C) Chandigarh	D) Pondicherry

Answer & Explanation Answer: B) Lakshadweep

Explanation:

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Filed Under: Indian Economy

12 7937

Q:

What invention caused many deaths while testing it?

A) Dynamite	B) Ladders
C) Race cars	D) Parachute

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