Questions

Like many other profession, customer service jobs have work ethics and rules that must be obeyed. With this, stick to the complaint procedure. Tell them we don’t need to rush things and submit complaints to highest official. Instead, approach the team leader first, the administrator and so on.

a.Understanding the customer profile : the tastes,preferences, habits of the customers may differ from person to person.

b.Determining the objective as to who would be the target market, whether the company wants to go for cost minimisation or not etc.

c.Type of channel members :Who all would be involved? Wholesalers, retailers?

d.The criteria on which the channel members would be evaluated and selected.

e.How many intermediaries will be involved in the overall distribution?

Sucheta Kriplani was an Indian freedom fighter and politician. She was India's first woman Chief Minister, serving as the head of the Uttar Pradesh government from 1963 to 1967.

M=P(1+i)^n

I=M-P