Questions

Protect the consumer from the seller who cheat to sell his product.

The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting complaints and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.

The Mediterranean Sea seperates the continents of Europe and Africa. Tyrrhenian Sea is found between Italy and Sardinia and Aegean Sea lies between Greece and Turkey. 

In the given options, "His stomach rumbled like an approaching train" is an example of Simile.

All the other options are examples of metaphors. 

Simile and Metaphor are both figure of speeches in English which are used for comparing things but the only difference is Simile uses LIKE or AS words in comparing and metaphor directly compares without using any words.

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback