Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2359
Q:

Which formula represents a molecular compound?

A) Ar B) NaI
C) N2O4 D) All of the above
 
Answer & Explanation Answer: C) N2O4

Explanation:

Molecular compounds are those with covalent bonds between the elements and those elements are typically non metals.

 

Here in the given options, Ar is an element. NaI has an ionic bond. Hence, N2O4 has a covalent bond between the two non metals and is a molecular compound.

Report Error

View Answer Report Error Discuss

Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

0 2359
Q:

Which mosque is considered to be the style of Bengal style in Agra?

A) Nagina Masjid B) Moti Masjid
C) Jama Masjid D) Badshahi Masjid
 
Answer & Explanation Answer: A) Nagina Masjid

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Geography
Exam Prep: Bank Exams

0 2358
Q:

Who has been given the additional charge of Defence Ministry after Manohar Parrikar resigned from the same post in March, 2017 ?

A) Arun Jaitley B) Nitin Gadkari
C) Narendra Modi D) Rajnath Singh
 
Answer & Explanation Answer: A) Arun Jaitley

Explanation:

Finance minister Arun Jaitley was on 13 March 2017 given the additional charge of the defence ministry after Manohar Parrikar resigned+ to take on the new role of Goa chief minister.

Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

3 2358
Q:

What event resulted in the creation of NASA?

Answer

It has been said that the creation of NASA was due to the space exploration race between the US and the Soviet Union. One of the drives to the creation of NASA is the launching of Sputnik on October 4, 1957.


 


Since then, further explorations have been made by the agency.

Report Error

View answer Workspace Report Error Discuss

Subject: World Geography Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

4 2358
Q:

The first female to take over the controls of a NASA spaceship is

A) Wilkie Collins B) Eileen Collins
C) Colette D) Kim Clijsters
 
Answer & Explanation Answer: B) Eileen Collins

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Famous Personalities

0 2356
Q:

Insert command falls in which sub-language of SQL ?

A) DCL B) DQL
C) DML D) DDL
 
Answer & Explanation Answer: C) DML

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Oracle Certification

5 2356
Q:

Should you use plurals, misspellings, and other variants of words in Ad Groups in the Display Network?

Answer

Since the Display Network considers broad match only, plurals, misspellings, and other variants are unnecessary.

Report Error

View answer Workspace Report Error Discuss

0 2356