Questions

Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

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Subject: Call Center

7 4913
Q:

kuchipudi belongs to which state

A) Telangana B) Tamilnadu
C) Andhra Pradesh D) Kerala
 
Answer & Explanation Answer: C) Andhra Pradesh

Explanation:

Kuchipudi is a dance-drama performance, with its roots in the ancient Hindu Sanskrit text of Natya Shastra. 

It originated in a village named Kuchipudi in the Indian state of Andhra Pradesh. Kuchipudi is also known as Kuchelapuram or Kuchilapuri in Krishna district of Andhra Pradesh.

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Filed Under: Indian Culture
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

28 4912
Q:

Which among the following writs can be issued against any private individual?

I. Certiorari

II. Prohibition

III. Habeas Corpus

 

A) Only III B) Both I and III
C) Both II and III D) No option is correct
 
Answer & Explanation Answer: A) Only III

Explanation:
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Filed Under: Indian Politics
Exam Prep: Bank Exams

0 4907
Q:

The Sea that separates Greece and Italy is 

A) Mediterranean B) The Tyrrhenian
C) The Adriatic D) The Aegean
 
Answer & Explanation Answer: C) The Adriatic

Explanation:

The Mediterranean Sea seperates the continents of Europe and Africa. Tyrrhenian Sea is found between Italy and Sardinia and Aegean Sea lies between Greece and Turkey. 

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Filed Under: World Geography

5 4906
Q:

Nathu La pass is in

A) Sikkim B) Bhutan
C) Arunachal Pradesh D) Jammu and Kashmir
 
Answer & Explanation Answer: A) Sikkim

Explanation:
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Filed Under: Indian Geography

5 4905
Q:

Olympus Mons, is the largest ……………. in the solar system?

 

A) Galaxy B) Crater
C) Volcano D) Asteroid
 
Answer & Explanation Answer: C) Volcano

Explanation:
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Filed Under: General Science
Exam Prep: Bank Exams

1 4904
Q:

Group displacement law was given by

A) Bacquerel B) Rutherford
C) Mendeleaf D) Soddy and Fajan
 
Answer & Explanation Answer: D) Soddy and Fajan

Explanation:
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Filed Under: Chemistry

8 4902
Q:

Which of the statements given below are correct?

1. The author of the novel 'Ancillary Justice' is Charles Stross.
2. The author of the novel 'Air' is Ann Leckie.
3. The author of the novel 'Mission Earth' is L. Ron Hubbard.

A) 1 and 2 B) 2 and 3
C) 1 and 3 D) 1, 2 and 3
 
Answer & Explanation Answer: A) 1 and 2

Explanation:
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Filed Under: Books and Authors
Exam Prep: Bank Exams

0 4901