Q:

How do you rate your patience and people friendliness?

Answer

When you are applying for a job at a call center you should know that there will be moments when unsatisfied customers will get angry on you. The key here is to focus on what is the purpose of the call, maintain your calmness and be polite.

As an answer to this question, you can say that you would rate your level of patience and people friendliness above average. You can back it up with an example from your personal or professional life.

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Subject: Call Center

4 3990

Q:

Reporting Discrepancies as incidents is a part of which phase?

A) Test Implementation and execution	B) Evaluating exit criteria and reporting
C) Test Analysis and Design	D) Test Closure Activities

Answer & Explanation Answer: A) Test Implementation and execution

Explanation:

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Filed Under: Software Testing
Job Role: Analyst , IT Trainer , Software Architect

3 3990

Q:

Which command displays the present workig directory in UNIX?

A) $who	B) $pwd
C) $who are you	D) None

Answer & Explanation Answer: B) $pwd

Explanation:

$pwd - present working directory

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Filed Under: Operating Systems

0 3989

Q:

You have started your own company based upon PMI methodologies and have been contracted by the government to develope a new interface for one of its computer applications. You develope a solution and win the bid for the contract but encounter problems at the end of the project when the customer says that you did not fullfill their needs. You are throughly shocked. What is your conclusion of the situation?

A) There are always more customers available	B) If the customer is not satisfied, the project is not successful
C) Change control management was not effective	D) The customer did not communicate very well

Answer & Explanation Answer: B) If the customer is not satisfied, the project is not successful

Explanation:

Answer A is incorrect because without satisfied customers, we do not have potential for new projects. Answer C is incorrect because the change control management process would have likely resolved this problem. Answer D is incorrect because it is the project manager's responsibility to seek communication with the customer to set realistic expectations.

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Filed Under: PMP Certification

0 3989

Q:

Nyaya Dhashan was propagated by

A) Gautama	B) Kapil
C) Kanada	D) Jaimini

Answer & Explanation Answer: A) Gautama

Explanation:

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Filed Under: Indian History

2 3987

Q:

World’s first oil paintings have been found in which of the following countries ?

A) China	B) Afghanistan
C) India	D) Pakistan

Answer & Explanation Answer: B) Afghanistan

Explanation:

In Afghanistan, Bamiyan caves.

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Filed Under: General Awareness
Exam Prep: Bank Exams , CAT

10 3987

Q:

Which of the following is not an Output device?

A) Scanner	B) Moniter
C) Printer	D) Speakers

Answer & Explanation Answer: A) Scanner

Explanation:

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO , Database Administration , IT Trainer , Network Engineer , Project Manager , Software Architect

9 3985

Q:

What was the slogan of World AIDS Day which was celebrated on December 01, 2017?

A) Right to Health	B) Everybody counts
C) Volunteer's Act First	D) Right to Live

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