Questions

Infrared spectroscopy involves the interaction of infrared radiation with matter. It is used by chemists to determine functional groups in molecules. IR Spectroscopy measures the vibrations of atoms, and based on this it is possible to determine the functional groups.

Here in the given spectrum, there is no alcohol stretch present in the spectrum. There is no vinyl bending present in the spectrum.
 

Hence, both options B and C are compounds that are not matching with IR spectrum. 1, 5 – Hexadiene is the compound matches the IR Spectrum.

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback