Questions

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

The Mumbai High Offshore Oil field is considered as  a giant Oil field. An Oilfield to be categorised as a giant should have a minimum of 500 million barrels of recoverable crude oil.

World Town Planning Day (WTPD) also known as World Urbanism Day is celebrated on 8 November.

Kuchipudi is a dance-drama performance, with its roots in the ancient Hindu Sanskrit text of Natya Shastra. 

It originated in a village named Kuchipudi in the Indian state of Andhra Pradesh. Kuchipudi is also known as Kuchelapuram or Kuchilapuri in Krishna district of Andhra Pradesh.