Questions

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

As compared to diskettes, the hard disks are more expensive.

A diskette is a RAM, removable data storage medium that can be used with personal computers. It is also known as Floppy or Floppy disk. It is composed of a disk of thin and flexible magnetic storage medium, sealed in a rectangular plastic enclosure lined with fabric that removes dust particles.

The Mumbai High Offshore Oil field is considered as  a giant Oil field. An Oilfield to be categorised as a giant should have a minimum of 500 million barrels of recoverable crude oil.

A DVD is an example of Optical Disc.

Today, Tomorrow, Tuesday and Thursday.