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Q:
A) There are always more customers available | B) If the customer is not satisfied, the project is not successful |
C) Change control management was not effective | D) The customer did not communicate very well |
Answer: B) If the customer is not satisfied, the project is not successful
Explanation:
Explanation:
Answer A is incorrect because without satisfied customers, we do not have potential for new projects. Answer C is incorrect because the change control management process would have likely resolved this problem. Answer D is incorrect because it is the project manager's responsibility to seek communication with the customer to set realistic expectations.