Have you assisted with any medical office procedures? 

Do you regularly read professional journals? Are you a member of a professional organization?  If so, detail all of your efforts and explain how you feel the efforts will improve your skills and allow you to contribute more fully to your profession.

This is the perfect opportunity to impart your knowledge of HIPAA. Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list as a medical assistant. If you are at all unclear about HIPAA regulations, be sure to study the material thoroughly before rehearsing your response.

This is a question that cannot be properly answered without preparation. Have a story ready about an experience you have had. Do not make up a story, but be sure to play up the most positive aspects of the experience to show that you know how difficult some patients can be but that you are more than capable of handling any situation with professionalism, compassion, and efficiency.