What are the main objectives of industrial relations system? 

    1. Serve clients completely
    2. Be competently loyal to clients
    3. Keep client communications private
    4. Answering legal questions
    5. Helping clients find a solution
    6. Emerge in court on a client’s behalf
    7. Counseling clients

“I have a general inclination to stand for the rights of humans. Maybe that is why they elected me as the college President of Students’ Union . I have studied Law for 4 years; I have matured a keen interest in Intellectual Property and would love to try the field in corporate law. I am additionally an articulate and assertive spokesperson. Having said that, I believe I have the keenness to practice law , skill set, and proper attitude and mold a career for myself.”

Interpersonal Skills: Good lawyers and paralegals have exceptional interpersonal skills and can establish trusting relationships with each and everyone they work with.
Logical Thinking Ability: A great lawyer is able to guess logically and make legitimate judgments and assumptions based on data presented.
Perseverance: Those working in the legal profession must have perseverance. In most cases require long hours of work with heavy research and lots of writing. A superb lawyer or legal assistant must be active to put in the time it takes to get the role done.
Public Speaking Skills: A good lawyer has excellent public speaking skills and is comfortable addressing a courtroom. They can also easily handle speaking in front of other groups.
Writing Skills: A great lawyer or legal assistant has exceptional writing skills which might be used in preparing compelling arguments, motions, briefs, and other legal documents.
Creativity: A brilliant lawyer is creative and able to think of affordable solutions when problems and unique situations arise.
Research Skills: Preparing a legal strategy generally requires a vast amount of studies. The one who involved in the legal profession should have superb research skills to be able to find and recognize pertinent information.

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure. 

These agreements can be in one of the two forms: 

i.) Procedural agreement

ii.) Substantive agreement

Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book. 

Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.

The functions performed by trade unions can be classified into two groups: 

i.) Militant Functions

ii.) Fraternal Functions

Militant functions :

These activities include strike, lock outs, gherao etc which means putting up a fight with the management. Hence, they are called militant functions. They are carried out for following purposes: 

a.) Rise in wages

b.) Rise in the status of workers

c.) Protection against injustice

Fraternal functions :

These functions are carried out by the trade unions for the welfare of their employees which includes: 

a.) Measures to boost up the workers’ morale

b.) Foster self confidence

c.) Develop sincerity and discipline

d.) Protection to women workers against discrimination

The main parties involved in the IR system are: 

i.) Employers – They are the ones who possess the rights to hire the employees and remove them. They also possess the rights to relocate, close or merge the business. They can opt for technological changes as and when they see it in the interest of business. 

ii.) Employees – They are actually the ones who keep the business moving. They possess the rights to voice their opinions and feelings while striving for betterment. They usually form the unions to negotiate with the employers.

iii.) Government – Government is the one who influences the IR system with laws, rules, agreements, awards of court etc. They also include third parties & labour and tribunal courts to manage the IR system.

Tips

It would be wise to save this question for the interviewing manager, and not for a peer/technical discussion. Nobody likes a kiss-up, but letting management know that you will communicate openly and honestly with them, always scores big points. The last part of the question can be a good barometer about how easy it will be to become a top performer. You can follow up with a discussion of how you have been successful in your previous jobs.