0
Q:
A) The degree of availability of the IT services that can be offered | B) The degree of support that the Service Desk provides to the customer |
C) The degree to which the provision of IT services can be supported by maintenance contracts | D) The degree to which the services agreed in the Service Level Agreement (SLA) are complied with |
Answer: C) The degree to which the provision of IT services can be supported by maintenance contracts
Explanation:
Explanation: