Interview Questions

Call center is a subset of BPO. 

The Remedy Action Request System, also realize as Remedy or Action Request System, is a client-server trouble ticketing function produced by BMC and used by companies to track internal issues and customer-reported problems. If a client calls customer service to report a service trouble, such as telephone problems or internet access, the customer service support agent would open a Remedy ticket. Treatment then routes the ticket to the proper trouble queue and team responsible for resolving the issue

Standard deviation measures total risk in stocks.

A Bank Reconciliation Statement is a statement prepared periodically by a customer to explain the divergence (difference) between the bank balance as per cash book and the bank balance as per Pass Book. It clearly shows the two differing balances and the outstanding items which causes the balances to disagree.

The objective of preparing such a statement is to know the causes of differences between the two balances and pass necessary correcting or adjusting entries in the books of the firm. But it is to be noted that some differences are automatically adjusted. For example - A cheque that has been sent for collection, but not yet collected, causes a difference between the balance as shown by the pass book and the balance as shown by the cash book, but no adjusting entry is required in the cash book for such a difference because, the bank will credit the firm’s account as soon as the cheque is collected.

Top level class is also called outer class. It is not defined inside any class.

Ex:

class A {  //top level class

}

Assembly Manifest is a file that contains data that describes how the elements present inside an assembly are connected to each other. The assembly manifest contains assembly metadata to define the scope of the assembly and resolve references to resources and classes.

- Virtual domain is the domain of the client on which they can run their applications without having to install the server or hardware. 

- The software need not to be installed physically on the server as it can be done using the local repositories and maintaining the domain locally. 

- Using the virtual domain the server storage space is utilized efficiently and the data can be made more secure before publishing it online. 

- Virtual domains are used to represent the personal Internet web address domain name and can be made with your personal one. 

- Virtual domain provides more security in terms of using your own personalized domain and allows the access to the resources that are on web.

Session storage is same like local storage but the data is valid for a session. In simple words the data is deleted as soon as you close the browser.

To create a session storage you need to use “sessionStorage.variablename” . In the below code we have a created a variable called as “clickcount”.

If you refresh the browser the count increases. But if you close the browser and start again the “clickcount” variable starts from zero.

if(sessionStorage.clickcount)

{

sessionStorage.clickcount=Number(sessionStorage.clickcount)+1;

}

else

{

sessionStorage.clickcount = 0;

}