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Q:

What is the role of "Ombudsman" in a bank?

A) To provide quality and speedy redressal of grievances of customers. B) To provide suggestions for innovative schemes in the banks.
C) To inspect the internal working of the branches. D) To monitor the poverty alleviation programmes

Answer:   A) To provide quality and speedy redressal of grievances of customers.



Explanation:
Subject: General Awareness
Exam Prep: Bank Exams
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