What has been the greatest disappointment in your life? 

Anger to me means loss of control. I do not lose discipline. When I get pressured,I step back, I will take a long breath, thoughtfully think through the situation and then start to formulate a course of action. For example, when I am given multiple projects to complete in a short period of time, rather than feeling frustrated, I come up with an approach for the way how to finish the work in a consistent, methodical manner that will not overwhelm me.

As a manager, the tough decisions I make involve layoffs. Before making those hard decisions, I always think particularly about what is best for my employees and the business. While I do not relish making those kinds of decisions, I do not shy away from this part of my job. Two years ago, I had to let some employees go due to the monetary climate. This was a tough decision that was ultimately necessary for the good of the organization and everyone working for the company.

When asking this question, an employer is n’t interested who you find it difficult to work with. They want to know what you do to ensure an effective working relationship with such individuals. 

A possible answer for this question could be: “I get on with all types of people, but get frustrated when working with those who don’t share my work ethic." 

In these situations, I find that by developing a good rapport the person, letting them know how important their contribution is to getting the job done, and appealing to their better nature………things get done.”

When communicating complex ideas, you keep your message simple and straightforward – avoiding technical jargon and overusing statistics. You don’t expect people to have the same background knowledge as you and are careful to introduce your idea in clear, concise terms. You find that giving examples, using pictures and graphs helps clarify difficult concepts and can be useful as people have different learning styles. You always encourage questions and if somebody is having difficulty understanding, you are quick to adapt your style.