PMP Certification Questions

Q:

The organizational form in which the project manager has informal authority over team members and little or no input to team member’s performance appraisal is called

A) weak matrix. B) functional.
C) strong matrix. D) composite.
 
Answer & Explanation Answer: A) weak matrix.

Explanation:

“Weak matrices maintain many of the characteristics of a functional organization, and the project manager role is more that of a coordinator or expediter than that of a true project manager.”

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Q:

You have started your own company based upon PMI methodologies and have been contracted by the government to develope a new interface for one of its computer applications. You develope a solution and win the bid for the contract but encounter problems at the end of the project when the customer says that you did not fullfill their needs. You are throughly shocked. What is your conclusion of the situation?

A) There are always more customers available B) If the customer is not satisfied, the project is not successful
C) Change control management was not effective D) The customer did not communicate very well
 
Answer & Explanation Answer: B) If the customer is not satisfied, the project is not successful

Explanation:

Answer A is incorrect because without satisfied customers, we do not have potential for new projects. Answer C is incorrect because the change control management process would have likely resolved this problem. Answer D is incorrect because it is the project manager's responsibility to seek communication with the customer to set realistic expectations.

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Q:

A project charter is one of the key deliverables to come from the initiation process. The project charter should by issued by 

A) one or more functional managers B) The head of the performing organization
C) A manager external to the project D) The CFO
 
Answer & Explanation Answer: C) A manager external to the project

Explanation:

The other answers could be accurate in specific situations, but their role alone does not meet the keyb criterion of being "external" to the project team. Answers A, B, and D are incorrect because these individuals are not external to the project.

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Q:

Sometimes project managers forget all of the expenses that they can incur on a project, such as capital resources and assets. This can have an impact upon their budgets and the economic return on the project. A cost that has been incurred and cannot be reversed is known as a 

A) Fixed Cost B) Direct Cost
C) Variable Cost D) Sunk Cost
 
Answer & Explanation Answer: D) Sunk Cost

Explanation:

Answer D is correct because a sunk cost is a project expense that will eventualy need to be paid. Answer A is incorrect because a fixed cost remains constant, regardless of any change in a company's activity. Answer B is incorrect because direct cost can be directly linked to producing specific goods or services. Answer C is incorrect because a variable cost changes in proportion to a change in the company's activity or business.

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Q:

The software development life cycle begins with a proof of concept and progress into the build, test, and acceptance phases as the project develops. Some times, differences between stakeholders can develop into conflict, which impacts the customer. As a trained, professional project manager, how do you handle this situation and resolve the customer's concerns?

A) Let the customer vent and take notes B) Schedule a meeting
C) Develope a change request for the customer D) Resolve the matter in favour of the customer
 
Answer & Explanation Answer: D) Resolve the matter in favour of the customer

Explanation:
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Q:

Initiating Process Group

What are the Project Management Processes included in the Initiating  Process Group ?

Answer


    • Develop Project Charter

    • Develop Preliminary Project Scope Statement


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Q:

Whenever people are looking for a job, they frequently see "program manager wanted" and "project manager wanted" when reading the job listings in their local newspaper. Which of the following statements best describes the relationship between projects and programs?

A) There are no differences between the two;they are just different terms for the same thing B) A project is composed of one or more related programs.
C) A program is composed of one or more related projects. D) A project is a temporary endeavor, where as a program is permanent
 
Answer & Explanation Answer: C) A program is composed of one or more related projects.

Explanation:

Answer A is incorrect because there is a definite difference between the two terms. Answer B is incorrect because just the opposite is true. Answer D is incorrect because a program is a group of projects, which are temporary endeavors.

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Q:

You are working on a new project to develop a new wireless product with ease - of - use features recommended by customers. It is as yet undetermined which features and the extent to which each feature will be incorporated into the product.You have a focus group that will continue to evaluate the features as the project goes forward.The focus group is authorized to suggest changes, as are your engineers and the quality department.As a project manager, what will help you most to minimize the effect of these changes?

A) A change management plan B) A scope management plan
C) Do not continue with the project until all of the features are clearly defined in the scope statement and scope definition. D) This is an expected part of every project. A good project manager will have a communications plan in place to be sure everyone knows what is happening on the project.
 
Answer & Explanation Answer: B) A scope management plan

Explanation:

Answer A is tempting because the problem focuses on changes. However, because we are talking about the elaboration of the product's characteristics, we are talking about scope changes, and therefore Answer B is the best answer. Answer C is also tempting because it is difficult to more forward on a project until the scope is clearly defined (especially in systems development projects), but with products and certain types of web development, scope changes can be frequent, and a formal scope management plan is needed. Answer D is true from a project perspective, but does not addres the scope issues.

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